Technician, Help Desk TS- Cleared

General Dynamics Information Technology Fairmont, West Virginia 26554
JOB ID: 2018-36611 2/14/2018 8:12:12 AM

   

DOWNLOAD PDF

 

Job Description

***Only applicants with a Top Secret (TS) Clearance need apply.***

***Travel up to 20%, US only***

General Dynamics Information Technology (GDIT), a leading provider of systems engineering, integration, IT service operations and support solutions, is seeking talented professionals to deliver valuable services and solutions to our customers.

GDIT has a great team consisting of experienced and knowledgeable managers who lead and support the career development objectives of our employees. Our employees consider the company to be a solid partner in their career, with an abundance of opportunities for advancement.

We are seeking an Audio Visual (A/V) Support Technician with focus on audio technologies to support our Justice Programs team in Fairmont, WV. In this position, you will support the FBI’s A/V Engineering and Installation Team deploying, and installing A/V display and A/V management systems for defined single- and multi-room areas as well as for single and multiple sites.

The A/V Support Technician will install A/V systems, troubleshoot A/V systems and components, and performing other lifecycle support activities in accordance with FBI standards. The A/V Support Technician will also assist A/V engineers with designing conference and other meeting spaces and developing documentation to support lifecycle activities related to such spaces. Requirements to perform the work apply to both unclassified and classified processing environments up to and including the SCI level.

Responsibilities for the A/V Support Technician include, but are not limited to:

* Deploying, and installing A/V systems, including familiarity with foundation technologies, networking, server, operating systems, and terminology.
* Interaction with other vendors in a professional manner to support demonstrations, meetings, and other technical venues as requested to meet meeting or venue objectives.
* Perform site surveys in support of new A/V system installations.
* Coordinate and perform on-site assessments of existing A/V systems to verify configurations, support documentation, available resources, and environment constraints.
* Deploy systems that comply with established FBI and other industry best practices.
* Install A/V systems and provide support for installing systems as required.
* Troubleshoot A/V systems and provide support for continuous operation of A/V systems as required.
* Review, update, and manage information in standard repositories. Information repositories may include, but are not limited to, property management, standard product lists, and SharePoint lists.

Must have at least one year directly related experience in help desk or A/V support. Also requires knowledge of the principles, methods, and techniques used in A/V troubleshooting and support as well as data scopes, patch panels, concentrators, associated terminals, and network management software. Knowledge of Crestron is preferred.

Education

* Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
Qualifications

* Minimum of 2 years of IT experience.

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors. With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services. GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

#CB

#DICE

#HCSDCJ

Security:Top Secret

Location: Fairmont, WV - West Virginia


APPLY TO THIS JOB