Change and Incident Manager

General Dynamics Information Technology Lackland AFB, Texas 78236
JOB ID: 2018-37567 3/22/2018 6:42:40 AM




Job Description

GDIT is currently seeking a Change & Incident Manager at Lackland AFB to support the IAFNOS contract, which supports the 690th Cyberspace Operations Group performing 24/7/365 Air Force Information Network (AFIN) operations, including defensive cyberspace operations (DCO), network management, information assurance, and fault resolution activities to maintain the operational capabilities of the network, establish the domain for AF cyberspace operations, and ensure AF cyberspace superiority. The scope of this effort will provide support services to operate, sustain, and assure the availability of Air Force Information Networks (AFIN) to enable war-fighter mission execution.


* Shall coordinate and facilitate effective accomplishment of change and incident management among AFIN operators.
* This task includes receiving calls from AFIN operators to coordinate change and incident resolution.


Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.


* 5-8 years of related computer operations experience, including supervisory experience.
* Experience using Remedy Ticketing System
* Current 8570 IAT II Level Certification (CNA-Security, GICSP, GSEC, Sec+ CE, SSCP) or higher
* Active DoD Secret clearance or higher, or eligibility to obtain before starting work

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.




Location: Lackland AFB, TX - Texas